I. Product Information

Please keep in mind that due to Bangladeshi rules on shippable items, fragility, and other constraints, virgobd.com does not carry every item available in our stores. Prices on the website are quoted in Bangladeshi Taka (Tk.) in our local webstore and converted to foreign currencies for each nation webstore where we deliver. While supplies last, Virgo products featured on the internet may be available in select Virgo stores in Bangladesh. In some circumstances, product displayed on the internet is not accessible in stores. At different periods, different stores may have different prices or promotional events. The website's sale prices are limited-time offers and do not represent the prices in Bangladeshi stores. Pricing in international stores varies.

i. Handcrafted

Because our goods are handcrafted, we cannot guarantee that the product you see online and the product you receive will be identical, though we make every effort to ensure that they are as near as possible.

ii. Product Availability

Please keep in mind that the items represented on this website are handcrafted and hence limited in quantity, and stock may not be renewed due to their limited availability and nature of manufacture. That means that once an item is sold out, it may not be available again and hence will not display on the website. When an item featured on aarong.com is no longer available, we make every effort to remove it from the site as soon as possible. However, there are times when a product will not exceed our quality criteria for shipment due to improper handling and will be unavailable for delivery. Please contact us at 10 a.m-5pm  , if you have any questions about the availability of a specific item.

iii. Colours

We have made every effort to represent each product colour as accurately as possible on the website. However, due to monitor discrepancies of personal computer/laptop/tablet/hand-held devices, we cannot guarantee that your display of colour will be accurate.

iv. Pricing

If a Virgo product is listed at an inaccurate price as a result of a system error, typographical error, or pricing information error, Virgo has the right to refuse or cancel any orders placed for that product.All of our product prices and services are subject to the Bangladeshi tax legislation.

vi. Shipping and Processing Fees

In addition to covering the cost of processing your order, handling and packaging the purchased products, and delivering them to you, our shipping and processing charges are meant to reimburse selected delivery firms. Our shipping partners bear the risk of loss or damage to packaged items, and you will be reimbursed for the full value of the items if they do not arrive at all or in their original condition. Products will be delileverd Inside Dhaka 2-3 working Days Outside Dhaka 5-7 working Days.

Please read our shipping and return policies as part of the Virgo terms and conditions for your convenience.

II. Inaccuracy Disclaimer

On sometimes, content on our website or in our newsletter may have typographical mistakes, inaccuracies, or omissions concerning product descriptions, pricing, or availability. Virgo maintains the right, at any time and without notice, to correct any mistakes, inaccuracies, or omissions, as well as to change or update information (including after you have submitted your order).

We make every effort to ensure that our website always has the most up-to-date, accurate, and trustworthy information. However, some of the content on Virgo.com may contain inaccuracies, typographical errors, or incomplete data. Any errors are entirely accidental, and we apologize if incorrect information appears in the merchandise price, item availability, or in any other way that affects your specific order. Please be advised that we provide our content 'as is,' with no express or implied guarantees of its correctness. We retain the right to correct errors or update product information without prior notification at any time.

III. Correspondence and Communications

Virgobd.com is under no obligation to respond to all pieces of correspondence received through this site, to keep your submitted comments in confidence, or to pay compensation of any kind for your comments or submissions, even though we will make every effort to respond quickly to applicable email messages. While we appreciate hearing from you about Virgobd.com, our products, and services, we do not want to receive any confidential or proprietary ideas, suggestions, materials, or information through our website or any email connection. All of your comments, thoughts, ideas, recommendations, and other submissions that you disclose or send to Virgo via aarong.com become and remain Virgo's property.